Ingrid Sahdala serves as Director of Billing & Appeals at Kelley Kronenberg, where she oversees the firm’s billing department and manages key aspects of the billing process. In her role, she leads the implementation of billing policies, manages electronic billing submissions, and ensures compliance with client guidelines while maintaining the highest standards of accuracy and efficiency.

Prior to her current position, Ingrid accumulated over two decades of progressive experience in legal billing management. Her extensive background includes serving as Billing & Finance Director and Billing Manager at prominent law firms, where she consistently demonstrated expertise in managing complex billing operations, supervising billing teams, and implementing process improvements. Throughout her career, she has developed particular proficiency in electronic billing systems, including LEDES invoice submissions through various legal portals, and has maintained strong relationships with fortune 500 clients.

Ingrid brings comprehensive experience in legal billing systems, financial reporting, and team leadership to her role. She excels at streamlining billing processes, training staff members, and developing efficient workflows across multiple office locations. Her expertise encompasses managing billing transactions, trust accounting, expense management, and the preparation of detailed financial reports for management. She maintains a strong focus on proactive problem-solving and delivering exceptional service to both internal and external stakeholders while upholding the highest standards of confidentiality and professionalism.